Overview
Refund eligibility varies depending on the product purchased and the circumstances of the request.
Please review the Start ASL Terms & Conditions for complete refund information.
How Do I Request a Refund?
If you believe you may qualify for a refund:
Submit a refund request.
Include:
The name on the order
The email address used for purchase
The product purchased
The reason for the request
A member of our team will review your request and determine eligibility based on the applicable policies.
Are Refunds Guaranteed?
No.
Refund requests are reviewed according to the Start ASL Terms & Conditions and the policies associated with the purchased product.
How Long Does Refund Review Take?
Review times may vary depending on the nature of the request and the information provided.
Providing complete order information helps speed up the review process.