If you are an Online Course student, the best way to contact your Start ASL instructor with any ASL questions you have is to send a chat message within the course. 


Your instructor is the best person to contact when you have questions about ASL, assignments, and grading. 


Important: If you have Technical or Account/Order-related support questions, please do not ask your instructor. Submit a new ticket here: https://support.startasl.com so your questions will be routed to the right department. 


To contact your instructor:


1. Click to access your instructor's profile from the Course page:


2. In your instructor's profile, click the Message button to send your instructor a Message:


3. You can also Add your instructor to your Contacts for easily sending a message in the future. 


After you send a chat message, your instructor will receive it and get back to you as soon as they can during their business hours.


IMPORTANT: If you have Technical or Account/Order-related support questions, please do not ask your instructor. Submit a new ticket here: https://support.startasl.com so your questions will be routed to the right department.