If you ordered your books through StartASL.com, the books you purchased are e-books, not hard copy books. They were delivered via email for you to download immediately after purchase.
If you would like to purchase the paperback books, we can refund your e-book purchase and then you can order them through Amazon.com.
Here are the links to where you can purchase the paperback books:
If you still need help, please open a support ticket.