If you are trying to access our course videos:

First, make sure that you have signed up for one of our courses from this page: https://www.startasl.com/subscribe

Then, log into your account from this page: https://login.startasl.com and then go to your My Courses page to access your courses: https://www.startasl.com/my-account/eb_my_courses/

If you can't see the videos in the courses, there are a few things you can do:

  1. Try clearing your browser's cache. How you do this depends on what browser you're using. If you do not know how, try searching your browser's Help menu for "clear cache".
  2. Try using another browser. We suggest Firefox or Chrome.

If you're still having trouble, open a support ticket and we'll try to help.